JM
JM M
1 reviews | Active since Apr 2023
24 Jun 2023, 16:55
Restore my internet connectivity
It is not my fault that your billing department double billed me and billed me on the wrong date if you can't restore my internet connectivity then please cancel my subscription so I can find an internet service provider that can cater for my needs and shows empathy and remorse when they have made an error
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
24 Jun 2023, 17:13“Hi JM
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
Rain's reply24 Jun 2023, 17:13
Official
“Hi JM
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
JM
JM M's updateReviewer Update
24 Jun 2023, 17:32I was told connectivity will be restored around 1om up until now I'm offline when I call the agents are saying they are offline Noone is calling back they say they can't escalate the issue because it was already escalated yesterday yet I'm still offline
JM
JM M's update24 Jun 2023, 17:32
Reviewer Update
I was told connectivity will be restored around 1om up until now I'm offline when I call the agents are saying they are offline Noone is calling back they say they can't escalate the issue because it was already escalated yesterday yet I'm still offline