TJ
Takalani J

1 reviews | Active since Sept 2013

27 Apr 2024, 09:07

Restore my connection immediately

This company is damn right a ****, they will give you a option of doing part payment and pay later for your internet connection, yesterday I paid they restored my connection for a few hours and they cut it again. This is the last ****en month, moving to MTN. STAY AWAY FROM RAIN OF YOU DONT WANT TO HAVE CONSTANT ISSUES

0
Replies (4)
TJ
Takalani J's update27 Apr 2024, 09:26
Reviewer Update
Worst part my payment date is to the 1st of every month, yet these ********s just force their way onto consumers, ****en lousy company
Rain
Rain's reply27 Apr 2024, 09:35
Official
Hi Takalani.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
TJ
Takalani J's update27 Apr 2024, 12:18
Reviewer Update
Good day,

Thank you for the quick and prompt resolve, and also I appreciate the telephone manners of the lady I who was assisting me, very calm,polite and understanding.
Rain
Rain's reply29 Apr 2024, 08:53
Official
Hi Takalani,

Thank you for your feedback, we're glad we could be of assistance and provide a positive experience.

Regards,
rain.