RESPECT YOUR CLIENTS

I have tried several times to contact Rain to assist me but to no avail. I used their router to elicit response, I wrote emails, and also called telephonically, but in all instances, the only tangible message I received was Hey there,

Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon. Reference Number: ***4

Thanks, rain I have lost one of the Sim card which needs to be replaced, but I can't be assisted because responses are automated. Below is the information about the lost card *** My Sim 3, 4G mobile phone line. 2.00GB, 60minutes, 100 SMS I might consider cancelling my subscription and apply to their competitors, because of their ignorance and incompetence. I need personal attention and not automated robots