AM
Albert M
1 reviews | Active since Aug 2020
08 Sept 2020, 20:38
Resolve my connection
Dear Rain, kindly resolve my issue ASAP I could not work again today due to poor connection kindly see the link https://www.speedtest.net/result/*** , I am on a Premium plan 5G outdoor CPE. Kindly resolve my issue as soon as tomorrow if my connection is not well by tomorrow I will have to downgrade to the R699 plan. I am currently on the R999 premium plan Huawei Outdoor CPE. Kindly note that this is the 5th time contacting the support with no luck all the configurations sent to me actually made the connection worse. I do not use this for leisure but for business. alternatively, contact me on *** / ***
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Replies (1)Rain's replyOfficial
09 Sept 2020, 09:33Hi Albert M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply09 Sept 2020, 09:33
Official
Hi Albert M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
