Required to pay for terrible network. Debt Review threats

Item: Rain
Rating: 1
Author: Zanele N

Terrible network. Failed cancellation which requires me to pay. Debts review threats

Helpful (0)

Replies (2)

Zanele N's updateReviewer Update

28 Apr 2026, 10:05

I am extremely dissatisfied with the poor network service I have been experiencing. Due to this, I attempted to cancel my service, but the cancellation failed through no fault of my own.

Despite this, I am now being charged and threatened with debt review. This is unfair, as I made a clear attempt to cancel.

Please urgently:

Investigate the failed cancellation,
STOP all related charges,
Stop any debt collection actions.

I expect this matter to be resolved promptly.

Zanele N's update28 Apr 2026, 10:05

Reviewer Update

I am extremely dissatisfied with the poor network service I have been experiencing. Due to this, I attempted to cancel my service, but the cancellation failed through no fault of my own.

Despite this, I am now being charged and threatened with debt review. This is unfair, as I made a clear attempt to cancel.

Please urgently:

Investigate the failed cancellation,
STOP all related charges,
Stop any debt collection actions.

I expect this matter to be resolved promptly.

Rain's replyOfficial

28 Apr 2026, 13:05

Hi Zanele,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your cancellation and will be in touch with you to assist further.

Thank you.
rain.

Rain's reply28 Apr 2026, 13:05

Official