FA
Faatimah A
1 reviews | Active since Aug 2020
11 Jul 2024, 19:40
Requesting a Call back
Requested MULTIPLE CALL BACKS. RECEIVED NONE. Can I speak to someone in your company who is NOT FROM INDIA???
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
11 Jul 2024, 19:50Hi Faatimah A
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 Jul 2024, 19:50
Official
Hi Faatimah A
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
FA
Faatimah A's updateReviewer Update
11 Jul 2024, 21:19It is not a suitable time to contact a customer at 19.56 during the week. While I appreciate the call back, I would prefer it during nominal office hours as I am a working mum. Thanks!
FA
Faatimah A's update11 Jul 2024, 21:19
Reviewer Update
It is not a suitable time to contact a customer at 19.56 during the week. While I appreciate the call back, I would prefer it during nominal office hours as I am a working mum. Thanks!
FA
Faatimah A's updateReviewer Update
01 Aug 2024, 00:14Stellar job by Kapeso... she managed to contact me at a suitable time and escalated my query within 2 business days. Everything has now been resolved. Could not be happier!!!
FA
Faatimah A's update01 Aug 2024, 00:14
Reviewer Update
Stellar job by Kapeso... she managed to contact me at a suitable time and escalated my query within 2 business days. Everything has now been resolved. Could not be happier!!!