IM
Itumeleng M
1 reviews | Active since Mar 2014
22 Jun 2024, 09:31
Request for SIM Card Reactivation and Settlement of Outstanding Balance Issue
I want to reactivate my SIM card and settle the outstanding amount of R550 on my account. However, I am struggling to get in touch with an agent, as they keep telling me that there is no amount owed and no active SIM.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
22 Jun 2024, 09:40Hi Itumeleng M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply22 Jun 2024, 09:40
Official
Hi Itumeleng M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's replyOfficial
22 Jun 2024, 09:45HI
Please note that your outstanding amount is R 1,118.00 this is for 2 invoices each with data usage and furthermore all services have been canceled the only sim card that is still available on your profile is 4G prepaid gigs pay as you go sim
Thank you,
rain.
Please note that your outstanding amount is R 1,118.00 this is for 2 invoices each with data usage and furthermore all services have been canceled the only sim card that is still available on your profile is 4G prepaid gigs pay as you go sim
Thank you,
rain.
Rain's reply22 Jun 2024, 09:45
Official
HI
Please note that your outstanding amount is R 1,118.00 this is for 2 invoices each with data usage and furthermore all services have been canceled the only sim card that is still available on your profile is 4G prepaid gigs pay as you go sim
Thank you,
rain.
Please note that your outstanding amount is R 1,118.00 this is for 2 invoices each with data usage and furthermore all services have been canceled the only sim card that is still available on your profile is 4G prepaid gigs pay as you go sim
Thank you,
rain.
IM
Itumeleng M's updateReviewer Update
22 Jun 2024, 09:58This is incorrect. Can you please provide the date and time of the last time I used data on the SIM, along with a detailed breakdown of the invoice?
IM
Itumeleng M's update22 Jun 2024, 09:58
Reviewer Update
This is incorrect. Can you please provide the date and time of the last time I used data on the SIM, along with a detailed breakdown of the invoice?