Replacement of modem

Item: Rain
Rating: 1
Author: Phyllis T

Our modem is not working, so we reported it to them two months ago, after many phone calls, complains on website, they promised to replace it. Paying for service that we cannot use, but if you don't pay, they cut it off.

Helpful (0)

Replies (3)

Rain's replyOfficial

14 Dec 2022, 09:16

Hi Phyllis

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Rain's reply14 Dec 2022, 09:16

Official

Hi Phyllis

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Phyllis T's updateReviewer Update

14 Dec 2022, 14:36

HOW SOON IS THIS GOING TO BE!!!

Phyllis T's update14 Dec 2022, 14:36

Reviewer Update

HOW SOON IS THIS GOING TO BE!!!

Phyllis T's updateReviewer Update

14 Dec 2022, 14:41

WHEN!! DO I HAVE TO WHATE TWO MONTHS AGAIN!!

Phyllis T's update14 Dec 2022, 14:41

Reviewer Update

WHEN!! DO I HAVE TO WHATE TWO MONTHS AGAIN!!