RB
Riaan B
1 reviews | Active since Oct 2015
25 Feb 2026, 06:45
Refusing to cancel package
Since August 2025, I have been submitting cancelation requests for my rain package but every month the keep taking the money from my account. At this point I feel like taking legal action.
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Replies (2)
Rain's replyOfficial
25 Feb 2026, 08:57Hi Riaan,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your cancellation query and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your cancellation query and will reach out with an update.
Regards,
rain.
Rain's reply25 Feb 2026, 08:57
Official
Hi Riaan,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your cancellation query and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your cancellation query and will reach out with an update.
Regards,
rain.
RB
Riaan B's updateReviewer Update
25 Feb 2026, 09:19Yes. I see you tried calling me but the operator kept hanging up as soon as I answered the phone.
RB
Riaan B's update25 Feb 2026, 09:19
Reviewer Update
Yes. I see you tried calling me but the operator kept hanging up as soon as I answered the phone.