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Obakeng L
1 reviews | Active since May 2021
11 Nov 2021, 12:13
Refusal of service that it's been paid for.
I have an account with this Rain internet service provider and I subscribed a package of R250, they debited my account on the 01 November 2021 which I have a proof of payment. On the 2 November 2021 Rain disconnected my service, I engaged with them from the 2nd until to-date providing them with proof of payments (bank notification I received from my bank and even bank statement that service as a proof). Whoever they still disconnect my service, alleging that they didn't receive the payment which I communicated with my bank and confirmed that Rain debited my account. Rain is refusing to connect the services that I paid for.
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Obakeng L's updateReviewer Update
11 Nov 2021, 14:17Kindly reconnect service that I paid for as per proof of payment Rain requested and it was brought forward from the 4/11/2021 untill to date. The only thing that I get went I follow it up its we apologize for the inconvenience caused. How many hours from 04/11/2021 till to-date.
OL
Obakeng L's update11 Nov 2021, 14:17
Reviewer Update
Kindly reconnect service that I paid for as per proof of payment Rain requested and it was brought forward from the 4/11/2021 untill to date. The only thing that I get went I follow it up its we apologize for the inconvenience caused. How many hours from 04/11/2021 till to-date.