BJ
Bianca J
1 reviews | Active since May 2022
20 May 2022, 18:42
REFUNDS - RAIN
Quick to make a sale but when it comes to refunds they'll take their sweet time.
Rain's policy states refund will be made in 7 -10 working days yet i have been waiting 20 days.
Would NOT recommend RAIN to anyone. They keep telling you the same story that they'll escalate your query and it will take 7 to 10 days!!!! Its BEEN 20 DAYS...
Once you ask to speak to a supervisor, they put you on hold and don't get back to you.
I ordered my package, decided to cancel the next day, i did not receive anything from then except terrible service or lack of service.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
20 May 2022, 18:48Hi Bianca
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply20 May 2022, 18:48
Official
Hi Bianca
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
