DT
Dorah T

1 reviews | Active since Mar 2012

16 Sept 2021, 12:46

Refund-Weeks of waiting

I ordered a 5g online but there was no coverage in the area, I then cancelled and requested a refund and it's been over a month. Rain am I ever going to my money back? We call and they advise that they will process it but then I wait for weeks. It is really pathetic.

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Replies (2)
DT
Dorah T's update16 Sept 2021, 13:36
Reviewer Update
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Ref: *** and ***
DT
Dorah T's update16 Sept 2021, 16:03
Reviewer Update
It was processed, how long till the money comes in. We haven't received the refund and Rain said it takes 10 days. Today is the 16th of Sept. I would like this matter to be treated as urgent.

Yes, that is the correct card number. I didn't receive your email, ***, or call us on ***.