TM
Tebogo M
1 reviews | Active since Sept 2011
02 Aug 2024, 19:49
Refund the double deduction Man yerrre
Rain deboted my account twice im 1 week. On the 25 July and 1 August. Like what kind of a nonsense is that. They dont answer my emails, my calls even my Facebook inbox. I hate it when somebody who takes my money every month decide not to take calls or emails
Helpful (0)
Replies (6)0
Replies (6)Rain's replyOfficial
02 Aug 2024, 19:55Hi Tebogo M,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Aug 2024, 19:55
Official
Hi Tebogo M,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
TM
Tebogo M's updateReviewer Update
02 Aug 2024, 20:04How os it a late payment when you debit yourself. In May you debited 25 May, then i told you im starting new job in june i want you to change debit order to 1st of the month, you still debited on the 25 June, i called you to fix the debit for July to ne end of the month becuagause i get paid on the 31st, you still went nasad debit on the 25 July, navand called me on the 26 July after sending you Facebook inbox asking why are you debit because debit date is last day, you called me nasad dixed the debit date and still went on and debit on 1st August. which payment did i miss. I just went to my bank to do a scren shot of ypur debits from may. how do i attach them here
TM
Tebogo M's update02 Aug 2024, 20:04
Reviewer Update
How os it a late payment when you debit yourself. In May you debited 25 May, then i told you im starting new job in june i want you to change debit order to 1st of the month, you still debited on the 25 June, i called you to fix the debit for July to ne end of the month becuagause i get paid on the 31st, you still went nasad debit on the 25 July, navand called me on the 26 July after sending you Facebook inbox asking why are you debit because debit date is last day, you called me nasad dixed the debit date and still went on and debit on 1st August. which payment did i miss. I just went to my bank to do a scren shot of ypur debits from may. how do i attach them here
TM
Tebogo M's updateReviewer Update
03 Aug 2024, 10:13I am not querying my debit date because you failed to oblige to it since June. Im querying why did you debit my account twice for the services of one month. Can i please have my refund because i cant be paying twice because of changing debit irder date
TM
Tebogo M's update03 Aug 2024, 10:13
Reviewer Update
I am not querying my debit date because you failed to oblige to it since June. Im querying why did you debit my account twice for the services of one month. Can i please have my refund because i cant be paying twice because of changing debit irder date
TM
Tebogo M's updateReviewer Update
03 Aug 2024, 10:24Can i please have my refund. How does it make sense to you that you take money on the 25 and 01st, in one week. Does it really make sense to you. Coz the 1st wwas supposed to be next pay date which is September.
TM
Tebogo M's update03 Aug 2024, 10:24
Reviewer Update
Can i please have my refund. How does it make sense to you that you take money on the 25 and 01st, in one week. Does it really make sense to you. Coz the 1st wwas supposed to be next pay date which is September.
TM
Tebogo M's updateReviewer Update
03 Aug 2024, 10:26I have changed my debit date with different companies when my pay ddate changed. and i didnt experienced double debits. Can i please have my refund. I jave been calling you since the 1st and no one is answering me. Its like you are used to rob people thats why its normal to you to debit twice in one week and not amswer emails and calls. What kind of a nonsense is this
TM
Tebogo M's update03 Aug 2024, 10:26
Reviewer Update
I have changed my debit date with different companies when my pay ddate changed. and i didnt experienced double debits. Can i please have my refund. I jave been calling you since the 1st and no one is answering me. Its like you are used to rob people thats why its normal to you to debit twice in one week and not amswer emails and calls. What kind of a nonsense is this
TM
Tebogo M's updateReviewer Update
03 Aug 2024, 10:43Who did you advise that once a person change a debit order they pay double deduction. Thats nonsense.
TM
Tebogo M's update03 Aug 2024, 10:43
Reviewer Update
Who did you advise that once a person change a debit order they pay double deduction. Thats nonsense.
