PM
Palesa M

1 reviews | Active since Jan 2019

04 Jan 2023, 21:06

Refund Request

Hi

I requested to cancel my rain SIM card and the cancellation was processed in December 2022

To my surprise, I got a debit on the 31st of December but the SIM card has stopped working.

I have exhausted all revenues as no consultant has called after i logged a query online, no one responds on to emails and your consultants never answer the phone.

I am absolutely disgusted by the level of service offered to me

0
Replies (1)
Rain
Rain's reply05 Jan 2023, 08:13
Official

 Hi Palesa 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain