PM
Palesa M
1 reviews | Active since Jan 2019
04 Jan 2023, 21:06
Refund Request
Hi
I requested to cancel my rain SIM card and the cancellation was processed in December 2022
To my surprise, I got a debit on the 31st of December but the SIM card has stopped working.
I have exhausted all revenues as no consultant has called after i logged a query online, no one responds on to emails and your consultants never answer the phone.
I am absolutely disgusted by the level of service offered to me
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
05 Jan 2023, 08:13Hi Palesa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply05 Jan 2023, 08:13
Official
Hi Palesa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
