TA
Tammy A

1 reviews | Active since Feb 2014

11 Sept 2023, 14:12

REFUND - NO CONTACT

I NEED MY REFUND TO BE PROCESSED, WHY WAS I DEBITED WHEN I CANCELLED, NOW NOBODY CONTACTS ME REGARDING REFUND BUT YOU QUICK TO DEBIT AND CANCEL SERVICES

0
Replies (6)
Rain
Rain's reply11 Sept 2023, 14:59
Official
Hi Tammy 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.

TA
Tammy A's update11 Sept 2023, 15:42
Reviewer Update
Good day

That doesn't make sense as you suspend my account if my debit doesn't go off! Don't be disingenuous please.
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Tammy A's update12 Sept 2023, 09:30
Reviewer Update
HOW DO YOU GO FROM PREPAID TO POST PAID OVER NIGHT!!
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Tammy A's update14 Sept 2023, 09:59
Reviewer Update
Before getting rain, we have TO PAY UPFRONT for the month before getting the service....how can that be post paid? That means its prepaid! When does it become post paid. so this is a **** essentially.
TA
Tammy A's update14 Sept 2023, 10:59
Reviewer Update
That just proves im in credit.
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Tammy A's update14 Sept 2023, 16:10
Reviewer Update
NO