Refund my money because clearly you don’t want my business

I have been requesting Rain to assist me with sorting out the issue of being unable to connect since the 1st of December 2020. I have not had any assistance. All they do is give me the run around. I spend airtime everyday calling their call center only to be met by *********** and clueless people. Today is the 21st I have not been assisted. Now I want rain to refund me my money because clearly they don’t want my business . I also want them to refund the airtime that I wasted calling their call center. Im sick and tired of being taken for a ride. The email address I used to register is ***.