KR
Khutso R
1 reviews | Active since Dec 2020
04 Feb 2021, 20:53
Refund forever escalated
I have been waiting for my 5G refund for like 30 days now...whenever I call they will either confirm my banking details or no response from billing. The Anton guy from finance never responds to escalation to finalize the request. Mmaphefo and Thuli tried but they are limited obviously....Rain can I just get my money ? You have your router which I never received.
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Rain's replyOfficial
05 Feb 2021, 07:23Good morning Khutso
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply05 Feb 2021, 07:23
Official
Good morning Khutso
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa