SM
Sthembiso M
1 reviews | Active since Sept 2020
04 Jan 2023, 16:43
Refund for double charge
Since beginning of December. I’ve logged in countless reminders for my refund promised, after I got double charged. Even an explanation from billing department hasn’t came. It’s unacceptable at this moment. No call from the support team no proper explanation. Please advise
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
04 Jan 2023, 16:50Hi Sthembiso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply04 Jan 2023, 16:50
Official
Hi Sthembiso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's replyOfficial
04 Jan 2023, 16:51Hi Sthembiso.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply04 Jan 2023, 16:51
Official
Hi Sthembiso.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
SM
Sthembiso M's updateReviewer Update
05 Jan 2023, 09:16Thank you Rain for your quick response. Please keep customers informed in the future.
SM
Sthembiso M's update05 Jan 2023, 09:16
Reviewer Update
Thank you Rain for your quick response. Please keep customers informed in the future.