Refund

I hope you will be in charge to assist cause not one agent gets back to me which I think your services is pathetic and very unprofessional

I truly hope they will refund me today as this matter is long overdue and I'm very frustrated

Will I still be getting assistance today regarding my refund

What I clearly don't understand why must I wait another 7 to 10 days, whereas I've logged this ticket on the 19 December 2025 and said they'd escalate it to the billing department. I want my money today as this is not my problem of your team is unprofessional and can't help they customers. Over 40 tickets has been logged and still nothing

Why is no one getting back to me regarding my refund

No man, you keep apologize hut no action. Like I've said I've logged a ticket on the 19 December 2025, and up until now no refund or feedback what the outcome is. No, your services is pathetic I just want my refund today, cause no one came back with any feedback...I'm am really very frustrated and annoyed

Do you want me to sent you all tickets I've logged since Dec 2025 up to date

So that you can see that your agents aren't following up with they customers who has logged tickets. I just want my refund

Hello I'm still awaiting feedback about my refund

Hi, I'm still awaiting feedback regarding my refund as no one came back to me and this is now very annoying

What is the time frame, like I've said since last year 19 December 2025 up until now with no valid answers etc. Why should I wait another 7 to 10 working days whereas I've logged over 40 tickets and no one seems to assist. I want my refund today cause it's like you people are ****ming us with your team for not giving your customers proper feedback. I want my money and feedback today, your very unprofessional

I'm still waiting for your reply regarding my refund, I will expose yours on this platform until I get my money...no man your services is pathetic

So clearly te refund was only processed yesterday after the 40 tickets that was load since last year with no assistance. If your team could have gone through the tickets that was logged this matter would have been long resolved, but clearly they don't care about they customers now I must wait another 7 to 10 days cause they only decided to processed my refund yesterday which I truly think is very wrong and unprofessional of your team not to get back to they customers whereas this was not even my fault and your teams fault for not processing my refund last year when all tickets were logged

Hi, any news about my refund as this matter has been going on for long now with no assistance

My question is, was the money refunded into my bank account and on which date was it done, that's what I want to know. I need a clear answer don't tell me About the finance department cause I've been battling with this refund story since last year with no relevant feedback. Please advise when the refund was made into my bank account

Hi, I'm still waiting for feedback regarding my refund as to when did you make the refund as no one is saying nothing

Hi, I'm still waiting on feedback regarding my refund as to when will i get it and when wasnit deposited into my account. No man your services is poor and pathetic

Hi, first of all you can't tell me that you only escalated my matter to your billing department on the 4th January whereas I've been logging over 40 tickets since December 2025 and you only telling me now that the matter was only escalated on the 4th January, so what has your team been doing with all the tickets I've logged and whereas I told them I need my refund asap as I need to pay my child's daycare. Please can you speed up this process for my refund cause clearly your services is pathetic and unprofessional. I want my money ey before the end of this week

You still saying you understand my frustration, clearly you don't know how frustrated I am, as this matter is long overdue and I want my Refund of R589 asap, as I've been waiting very long for a response and no assistance when I was logging calls. I want my money asap

Can I have feedback regarding my refund, want my money asap, I'm not going to wait another 7 to 10 days whereas I've logged 40 tickets in December 2025 for my refund. I want my money asap, didn't say you customer services must be so pathetic. I will keep sending messages on this platform until I get my money. Never worked with such *********** business

Still awaiting feedback about my refund, I told yours I will not wait another 7 to 10 days for money, as this matter is long overdue. Can someone get back to me with a positive feedback

Still waiting for feedback about my refund as this is now ridiculous and frustrating. Since December 2025 with no proper assistance and than your telling the matter has only been escalated to your billing department on the 4th January whereas I've logged 40 tickers in December with no proper help. I want my refund asap

Hello, why is no one getting back to me regarding my refund and the messages I've been sending. Your services is really pathetic and unprofessional. I want my refund today, as you guys are very ***********, I've never ever dealt with such unprofessional Company

What is happening with my refund, after all the messages and tickets logged still no assistance. No man, what company are you running whereas you can't assist your customers with proper feedback. I want my refund cause I really think your services is pathetic and unprofessional

On the 3rd of January' you people at Rain said that you send my banking details to your billing department, up until now I haven't been assist or any callback or email, they just ignoring my messages as well. I will keep writing on this platform until I get my refund from you people. Your services is pathetic and very unprofessional no wonder so many people are complaining and want t9 cancel with yours. I want my money asap

Hello, since I've been sending messages regarding my refund no one got back to me to let me know if the refund was processed and which banking details did they used. It's almost 3 weeks and still no help from you people. This is really annoying and unprofessional

I'm still awaiting feedback about my refund. What is happening cause ever since you said you've escalated this matter no one is getting back to me. This is so unprofessional and pathetic whereas you can't assist your customers

I'm a very unhappy, frustrated and annoyed customer with this Rain company. Tell me are you people trying to **** us of our own money that yours need to refund. It's been since 19 December 2025 that I've logged over 40 tickets and still no one is telling me what's happening with my refund etc. I'm so damn annoyed with your damn robots that' keeps repeating themselves and keep telling us they escalated to the billing department but still nothing is happening. Please for the last f## time can someone tell me where is my refund and when was it processed

Morning, I'm so sick and tired of Rain with they unprofessional ways. About a month ago I've requested for a cancelation from them as I could no longer used they services as they network was always giving problems and I'm working from home, whereas I had to go work from my sister's place, due to always having network issues. Yesterday, I've send a whatsapp message to them to find out ifbmy services has been canceled and they told me to pay R1240 before they can cancel it. My issue is no one mention anything to me about that and also why didn't they notify me. I'm so sick and tired of this Rain unprofessional services, as I won't be paying R1240 whereas I've never used they services for the past month and a half. Please can they come get they rooter as so many people are complaining about their poor services. All they want is money but cannot deliver. Again, why didn't anyone say anything about payment before cancelation and why will they keep charging people if they nit using they services. This is ****ming people out of money, they are disgusted