nM
natasha M
1 reviews | Active since Oct 2016
01 Apr 2025, 08:58
Refund and overchage issues
They have double billed me and i have been struggling to get them to give me my refund. this month they did exactly the same. I am very upset with this service i am getting. no one phones you back
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Replies (2)0
Replies (2)
Rain's replyOfficial
01 Apr 2025, 09:29Hi Natasha,
Thank you for bringing the billing query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing the billing query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Apr 2025, 09:29
Official
Hi Natasha,
Thank you for bringing the billing query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing the billing query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
nM
natasha M's updateReviewer Update
01 Apr 2025, 10:25They say that they will get in touch but never do i am awaiting a response since 1 March when i lodged the first issue of double billing. they say they will get in touch but never do. customer service is not a strong point
nM
natasha M's update01 Apr 2025, 10:25
Reviewer Update
They say that they will get in touch but never do i am awaiting a response since 1 March when i lodged the first issue of double billing. they say they will get in touch but never do. customer service is not a strong point