MR
Mo R

1 reviews | Active since Dec 2019

23 Mar 2023, 17:13

Refund

I wrote to Rain on the 9th of February 2023, about charging me for 5g that had cancelled in December 2023. They told me my refund will be in my account withing 7 days, up till now I have not refunded or gotten back to me with this regard

0
Replies (3)
Rain
Rain's reply23 Mar 2023, 17:56
Official
 
Hi  Mo 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
MR
Mo R's update23 Mar 2023, 22:57
Reviewer Update
I had this conversation with several agents before. I explained I cancelled in December, but money was still deducted in Feb. Last payment was supposed to be January, please confirm and rectify this....
MR
Mo R's update24 Mar 2023, 17:18
Reviewer Update
The router was collected a long time ago. That's why I'm surprised I was charged for it in February