NH
Nonkululeko H

1 reviews | Active since Aug 2025

27 Aug 2025, 18:49

Refund

I canceled because of poor connection but yet they went on debited me. I have been getting only run arounds since they are aren't taking accountability. Agents are even so rude!!

0
Replies (2)
Rain
Rain's reply27 Aug 2025, 18:58
Official
Hi Nonkululeko

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
NH
Nonkululeko H's update27 Aug 2025, 19:49
Reviewer Update


Could you explain why I am required to wait 10 days to receive my refund of R625, an amount that should not have been debited from my account in the first place? Such inconvenience!