EB
Elize B
1 reviews | Active since Nov 2022
01 Feb 2023, 09:45
Reference Number: ***
RAIN refuses to come back to me on the remaining issue . Finally the unit was collected from us a couple of weeks ago but we have still not received our refund as promised by customer care . Reference Number: ***. Please can someone resolve and close this call so that it does not need to be escalated further - called logged on behalf of PC BOtes and Elize Botes
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
01 Feb 2023, 09:48Hi Elize
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply01 Feb 2023, 09:48
Official
Hi Elize
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
EB
Elize B's updateReviewer Update
07 Feb 2023, 14:31*** , ***
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Elize B's update07 Feb 2023, 14:31
Reviewer Update
*** , ***
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Elize B's updateReviewer Update
07 Feb 2023, 14:32You might also have an address for FLUOR for Pieter Botes but that email address is no longer used
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Elize B's update07 Feb 2023, 14:32
Reviewer Update
You might also have an address for FLUOR for Pieter Botes but that email address is no longer used
EB
Elize B's updateReviewer Update
17 Feb 2023, 10:17Ok ..I take it they have not gotten back to you yet as it has now been another 10 days....
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Elize B's update17 Feb 2023, 10:17
Reviewer Update
Ok ..I take it they have not gotten back to you yet as it has now been another 10 days....
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Elize B's updateReviewer Update
21 Feb 2023, 09:36Thank you… can you confirm which bank account was used?
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Elize B's update21 Feb 2023, 09:36
Reviewer Update
Thank you… can you confirm which bank account was used?
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Elize B's updateReviewer Update
03 Mar 2023, 10:14Hi there, the funds have not yet been refunded. Also , it was my bank card details on your system * debit card...would you not need the account number etc to do the refund?
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Elize B's update03 Mar 2023, 10:14
Reviewer Update
Hi there, the funds have not yet been refunded. Also , it was my bank card details on your system * debit card...would you not need the account number etc to do the refund?
EB
Elize B's updateReviewer Update
03 Mar 2023, 10:20Hi there, the funds have not yet been refunded. Also , it was my bank card details on your system * debit card...would you not need the account number etc to do the refund?
EB
Elize B's update03 Mar 2023, 10:20
Reviewer Update
Hi there, the funds have not yet been refunded. Also , it was my bank card details on your system * debit card...would you not need the account number etc to do the refund?
EB
Elize B's updateReviewer Update
03 Mar 2023, 11:33Ok I see there is one month's of refund , but what about the rest ?
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Elize B's update03 Mar 2023, 11:33
Reviewer Update
Ok I see there is one month's of refund , but what about the rest ?
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Elize B's updateReviewer Update
03 Mar 2023, 13:25Thank you , can you please explain that to me and expand on that since it was more than one month that we requested cancellation
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Elize B's update03 Mar 2023, 13:25
Reviewer Update
Thank you , can you please explain that to me and expand on that since it was more than one month that we requested cancellation