DT
DEMORNE T

1 reviews | Active since Oct 2020

05 Aug 2021, 11:08

Reference no: ***

I have sent two emails to support regarding a pop up that my rain sim is in arrears, I have paid this account on the 27th of July and on the 1st of August advised that I am in arrears for an account I paid.

After two emails and reference number I am still waiting and having to use my mobile data to work because my wifi is off due to this.

I have never previously had this issue with Rain but we are now sitting on day 4 without wifi and no response from support!!

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Replies (1)
DT
DEMORNE T's update05 Aug 2021, 14:56
Reviewer Update
How is this the response every second month- This was the response i received the end of May with a query and I paid again, this is ridiculous, every second month I will receive the same excuse that my account is billed in arrears???