CN
Chandre N

1 reviews | Active since Jan 2023

21 Aug 2023, 13:27

Reconnect me ASAP

After contacting you through helo Peter as I was instructed to do every month on the 20th so the billing issue can be sorted on your side, I got a notification that it was sorted and this morning i got a sms stating that im in arrears and my internet was disconnected, can I please have it reinstated... I've been trying to get in contact since 10:00 this morning. Please, it's affecting my work as I work from home! Its been 9 months of torture every month hoping that I'll have internet everyday from the 20th every month... I did my part now do yours

0
Replies (4)
Rain
Rain's reply21 Aug 2023, 13:43
Official
Hi Chandre

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
Rain
Rain's reply21 Aug 2023, 13:53
Official
Hi Chandre

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
Rain
Rain's reply21 Aug 2023, 13:54
Official
Hi Chandre Van Niekerk.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain. 
CN
Chandre N's update20 Sept 2023, 06:13
Reviewer Update
Hi can you please make sure that my service won't get suspended today as in the past on the 20th... I was instructed to post here every month to make sure it won't happen this month... Thank you. Payment will be made on the 1st