LL
Laine L
1 reviews | Active since Oct 2023
27 Jul 2024, 11:50
RECKLESS and POOR communicators
Rain debited my account twice for one month's payment and then proceeded to tell me to provide proof which I did; took a month to get it settled and decided to rather cancel my subscription.
POOR custom service - never replies to emails when sending proof. Agents also don't know how to read a bank statement, so that does not help.
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Replies (1)
Rain's replyOfficial
27 Jul 2024, 13:13Hi Laine L,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's reply27 Jul 2024, 13:13
Official
Hi Laine L,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.