DN
Derrick N

1 reviews | Active since Aug 2023

28 Oct 2024, 14:26

Receiving horrible service and the worst turn around time.

I paid on Friday and yet my internet has been disconnected, for the whole weekend. It has not been reconnected even after I sent the relevant documents. Service has been extremely poor. I cannot wait to get my fiber and be done with such a company that continuously disrespects a paying customer.

0
Replies (3)
Rain
Rain's reply28 Oct 2024, 14:41
Official
Hey Derrick N,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query and we will be in touch to assist further.

Regards,
rain.
DN
Derrick N's update28 Oct 2024, 14:44
Reviewer Update
Good day

It is with both.
DN
Derrick N's update28 Oct 2024, 15:02
Reviewer Update
Hey

Thank you for being so helpful and for the advise on the towers. I will do so accordingly.

And, thank you for your quick assistance, I will delete my review because of how you have treated me. Have a lovely day!