1 reviews | Active since Jan 2024
Realy bad DO NOT USE RAIN INTERNET
The most important thing to know is that they dont give 2 F's about client care i have been without internet for 3 weeks now evrytime i call i get the same answers (we are sorry sir ,i do apologize for the inconvenience, i understand your frustration) but no one is resolving my issue the told me becase i am a 4 G client they cannot send a technician out to house to resolve the issue im having .i need to be a 5 G user but i dont understand because i pay well over R1300 rand a month for all my packages i have with them i would highly recommend getting another internet provider Rain is fast to take my money but takes them 3 weeks to resolve my internet issue im having on 2 of my 3 simcards this company is a **** i would never recommend this company to anyone i will go out of my way to suggesting somone else Please dont use rain
I have had several consultants slaming the phone down while im speaking to them they put you on hold for well over an hour (on your expenses they do not buy airtime nor the data that im using while my internet is down )
But if you are 1 min late on a payment your internet gets shut off immediately
PLEASE DO NOT USE THEM EVER TAKE THE MONEY AND BUY DATA OR SAVE TO GET ANOTHER INTERNET PROVIDER PLEASE THEY ARE RUDE AND WILL NOT HELP YOU WITH ANYTHING
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain
