Really going backwards

Have been a customer for 2.5 years and been very happy with the service and speeds that I received from my Rain 5G. No down time what so ever during all the previous loadshedding periods. Now since the newest batch of shedding starting September 14, 2022 my Rain goes down with loadshedding and comes back sometimes as much as an hour after power is restored. I understand they made no provision for backup power, removed the 4G fai***** ability and are happy to charge the same price for what will essentially amount to 60% of the service.(No service during loadshedding which under Stage 6 amounts to between 9.5 and 11.5 hrs a day) Sorry but this service will have to be cancelled. How it went from having a backup (4G), and never going down during previous loadsheddings over the past 2.5 years, to now just going off air and blaming it on Eskom does not instill any confidence in their business accumen or willingness to deal with the issue. Fibre it is again