Really bad service

Dear RAIN Customer Service,

I cancelled my RAIN Wi-Fi service two months ago, yet you are still debiting money from my account. This is unacceptable, especially since I am now being charged for a service I have not used. The debits have accumulated to over R900, which I do not owe.

Your service has been unreliable, and this ongoing billing issue shows very poor customer support. I request that you immediately stop all further debits, investigate this matter, and reverse the incorrect charges.

Please arrange for a consultant to call me back as soon as possible to resolve this issue.

Thank you, Ayesha ***