Really Annoyed Client

Good Day

As I write this I am really annoyed, last week I had my line suspended with a claim that my account is in arrears which is untrue, we are in February now and my billing date is the 25th of every month which I have honored thus far. On the 23/12/2022 Rain Billed my R529 at 05:38, on the 25/01/2023 I was billed R529 at 05:11 so what is outstanding that has made Rain suspend my line twice what's worse you can't even talk to anyone and when I tried their landline it wont go through it say sorry the dialed number is not in service, and this is the number on their website ***0, this is beyond incompetency.

I tried to send an email to lay a complaint and I get an automatic response saying oops sorry this email address is no longer active. I pay this stupid rain to be able to do my work, I get cut off while I'm busy with my job what the hell am I supposed to do now!!!

They then say To ensure a quicker, more personalized support experience, please go to our new support page or log a query by hitting ‘contact support’ and providing the details of your request. A customer care expert will be in touch as soon as possible to assist. There is no such on their page I have looked everywhere even on the app cause it would really help if I could speak to someone!