FT
Faseeg T

1 reviews | Active since Jan 2024

20 Jan 2024, 21:25

Read this review before you even bother.

I was promised the service I deserve put yet pathetic, I was told I have a faulty route and that is why my speeds have been so terrible after upgrading to the 60MB line, keep in mine I'm lucky to get to 20MB.

I've been told a tech team will come and replace the faulty route on the 17/01/2024 and here I am still setting with a faulty route on the 18/01/2024. If they were planning on building a route from scratch a little heads up would have been fine so that I know I'll be stuck with this pathetic excuse of internet.. I'm now ready to cancel and move over to another provider.

Whoever plans in taking a package with them please be advise they promise they don't deliver even to the long standing customers.

Thank you for the waste you guys.

0
Replies (2)
Rain
Rain's reply21 Jan 2024, 08:07
Official
Hi Faseeg Taliep, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.
FT
Faseeg T's update21 Jan 2024, 12:59
Reviewer Update
You apologize to many times at this point so empathy is out out the window.