TK
Trudy K

1 reviews | Active since Oct 2019

26 Aug 2020, 10:50

Reactivate

I have been trying to reactivate my sim for 2 days and get downgraded to the 250 package. Support keeps sending me useless links and ratings that indicate that i have been assisted and i haven't. The sim card still doesn't work and i can't connect to the internet.

0
Replies (4)
Rain
Rain's reply26 Aug 2020, 11:16
Official
Hi Trudy K

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline

TK
Trudy K's update26 Aug 2020, 15:27
Reviewer Update
Tru********
TK
Trudy K's update27 Aug 2020, 12:03
Reviewer Update
i still don't have access and have not been contacted by a consultant
TK
Trudy K's update27 Aug 2020, 12:04
Reviewer Update
Rain Internet Service Provider