HB
Helen B
1 reviews | Active since Aug 2020
14 Aug 2020, 14:10
#rd review, gets closed with promises, no contact to date from anyone at RAIN
3rd Attempt
Good Day Rain , Aka Fathima ( as you are the person closing these requests with **** promises)
It is another week past since you closes last request to have someone from Rain to make contact regarding :
1) Line spead of less than 3 MB/SEC - continuesly , non stop, never reaches any where near promised 10 MB/sec)
2) log in credentials your online "dashboard"
again FB just deletes post that ask for assistance , noone contact and email address refers you to a Contactus with no reply once quirry logged.
You email saying that something will be done, whgo not email with a contact number for someone in the company that acttually does something ?
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Replies (1)0
Replies (1)Rain's replyOfficial
14 Aug 2020, 16:43Hi Helen B
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply14 Aug 2020, 16:43
Official
Hi Helen B
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
