HB
Helen B

1 reviews | Active since Aug 2020

14 Aug 2020, 14:10

#rd review, gets closed with promises, no contact to date from anyone at RAIN

3rd Attempt

Good Day Rain , Aka Fathima ( as you are the person closing these requests with **** promises)

It is another week past since you closes last request to have someone from Rain to make contact regarding :

1) Line spead of less than 3 MB/SEC - continuesly , non stop, never reaches any where near promised 10 MB/sec)

2) log in credentials your online "dashboard"

again FB just deletes post that ask for assistance , noone contact and email address refers you to a Contactus with no reply once quirry logged.

You email saying that something will be done, whgo not email with a contact number for someone in the company that acttually does something ?

0
Replies (1)
Rain
Rain's reply14 Aug 2020, 16:43
Official

Hi  Helen B

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline