AH
Andrew H

1 reviews | Active since Feb 2021

25 Feb 2021, 05:33

Rated one star because there isn't a zero option.

Get this product at your own peril. Connectivity is so unstable I was down for over two weeks. It doesn't work on corporate VPN so you can't work from home without being disconnected every hour. Support is so useless they can't even process a cancellation request. I've got fiber installed now, what a difference!

0
Replies (2)
Rain
Rain's reply25 Feb 2021, 07:19
Official
Good morning Andrew.

I trust you are well

Please accept my humble apologies for the service that you have received thus far. We have received your 5G cancelation and a ticket is open and in process.

Stay safe.

Regards
Mosa
AH
Andrew H's update02 Mar 2021, 05:36
Reviewer Update
And then the idiots at Rain take another months premium AFTER my 5G has been cancelled. This company is a ****!