OM
Olwam M

1 reviews | Active since Oct 2023

23 Jun 2025, 18:26

Random price increase

This month I realised that I’m being charged higher that what I paid for last month and at first I thought that it was because of inflation and I might’ve missed a message , however there was no message to inform users that a price increase would happen. Nothing about my plan has changed either .

0
Replies (1)
Rain
Rain's reply23 Jun 2025, 18:34
Official
Hi Olwam Mntonzima

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.