BN
Boitumelo N
1 reviews | Active since Sept 2016
05 Jul 2020, 16:55
Rain.Your Customer care is Closed and stop Billing Clients for Nothing
My 5G Simcard Usage is 0.00 and I was Billed R699,For what is that because Your Simcard is not Working? The Simcard is not working and has not worked since I got it.Your Customer supports agents are ***********.How the hell must I communicate and troubleshoot via email,I have asked you to revert me to 4G but theres nothing. My email is *** Contact:*** How are you billing people if your services are not working?
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Replies (1)
Rain's replyOfficial
06 Jul 2020, 08:00Hi Boitumelo
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima
Rain's reply06 Jul 2020, 08:00
Official
Hi Boitumelo
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima