MB
Marvin B
1 reviews | Active since Dec 2018
12 Oct 2022, 15:13
RAIN.........when you sign up.........you are never getting rid of them!!!!!!! BE AWARE!!!!
Hello Fellow South Africans, please can I have your attention. Stay away from the internet service supplier RAIN!!! They are very quick to jump on you when you want to have a look at their services, but when you want to stop their services............MISSION IMPOSSIBLE! I have been trying to stop the Rain services for over 3 months now, but they still deduct the monthly amount off my account. The month to month bull**** they tell you is a joke. I don't know how to stop it!!! They confirmed that it is stopped but still taking money off my account. So please look for another internet supplier.............you will never get out of it!!! Marvin
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
12 Oct 2022, 15:25Hi Marvin
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply12 Oct 2022, 15:25
Official
Hi Marvin
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
MB
Marvin B's updateReviewer Update
12 Oct 2022, 16:14Hello Rain, try to make the follow-up faster than the 3 months it is taking now already please.........
MB
Marvin B's update12 Oct 2022, 16:14
Reviewer Update
Hello Rain, try to make the follow-up faster than the 3 months it is taking now already please.........
MB
Marvin B's updateReviewer Update
14 Dec 2022, 11:24Hello Rain, just want to let you know that we are still fighting with you about the refund of the last couple of months!!!!! We have been send from pillar to post, approx 15 times now! And still, no refund and money taken off my account!!! What can I do????????
MB
Marvin B's update14 Dec 2022, 11:24
Reviewer Update
Hello Rain, just want to let you know that we are still fighting with you about the refund of the last couple of months!!!!! We have been send from pillar to post, approx 15 times now! And still, no refund and money taken off my account!!! What can I do????????
MB
Marvin B's updateReviewer Update
15 Dec 2022, 06:59There we go.........another delaying tactic from RAIN.
I have tried to cancel in July already and stopped using the device. Rain confirmed that, due to the fact that there is NO data used since then any longer. But still.......I paid for August - September - October..........and so on. No reference pick-up return router number was given to me, so there we go............delay the process again. I think honestly that the RAIN staff is trained to delay and delay, so that they can charge customers and charge customers, until they give up. I am close to that point, because I am done with being tossed around. Expensive experience, because I lost a couple of thousand Rands due to this delay tactics............sadly.
I have tried to cancel in July already and stopped using the device. Rain confirmed that, due to the fact that there is NO data used since then any longer. But still.......I paid for August - September - October..........and so on. No reference pick-up return router number was given to me, so there we go............delay the process again. I think honestly that the RAIN staff is trained to delay and delay, so that they can charge customers and charge customers, until they give up. I am close to that point, because I am done with being tossed around. Expensive experience, because I lost a couple of thousand Rands due to this delay tactics............sadly.
MB
Marvin B's update15 Dec 2022, 06:59
Reviewer Update
There we go.........another delaying tactic from RAIN.
I have tried to cancel in July already and stopped using the device. Rain confirmed that, due to the fact that there is NO data used since then any longer. But still.......I paid for August - September - October..........and so on. No reference pick-up return router number was given to me, so there we go............delay the process again. I think honestly that the RAIN staff is trained to delay and delay, so that they can charge customers and charge customers, until they give up. I am close to that point, because I am done with being tossed around. Expensive experience, because I lost a couple of thousand Rands due to this delay tactics............sadly.
I have tried to cancel in July already and stopped using the device. Rain confirmed that, due to the fact that there is NO data used since then any longer. But still.......I paid for August - September - October..........and so on. No reference pick-up return router number was given to me, so there we go............delay the process again. I think honestly that the RAIN staff is trained to delay and delay, so that they can charge customers and charge customers, until they give up. I am close to that point, because I am done with being tossed around. Expensive experience, because I lost a couple of thousand Rands due to this delay tactics............sadly.
MB
Marvin B's updateReviewer Update
15 Dec 2022, 12:39There we go again.........delay tactic number 10!
I canceled the Rain in July, now 6 months later you tell me for the first time that you need to collect the router! It's been here on the shelf for 6 months........so please come ad fetch it. Please, can you sort this out and refund me for the months that I paid for no reason!
Thanks.........let's try to solve this within the same year. That would be a great success.
I canceled the Rain in July, now 6 months later you tell me for the first time that you need to collect the router! It's been here on the shelf for 6 months........so please come ad fetch it. Please, can you sort this out and refund me for the months that I paid for no reason!
Thanks.........let's try to solve this within the same year. That would be a great success.
MB
Marvin B's update15 Dec 2022, 12:39
Reviewer Update
There we go again.........delay tactic number 10!
I canceled the Rain in July, now 6 months later you tell me for the first time that you need to collect the router! It's been here on the shelf for 6 months........so please come ad fetch it. Please, can you sort this out and refund me for the months that I paid for no reason!
Thanks.........let's try to solve this within the same year. That would be a great success.
I canceled the Rain in July, now 6 months later you tell me for the first time that you need to collect the router! It's been here on the shelf for 6 months........so please come ad fetch it. Please, can you sort this out and refund me for the months that I paid for no reason!
Thanks.........let's try to solve this within the same year. That would be a great success.
MB
Marvin B's updateReviewer Update
12 Jan 2023, 12:15Hello Rain, this is getting out of hand now!!! We canceled the Rain in June, Rain kept on debiting from my account since then, you finally collected the device and debit me again!!!!!! Please can you urgently get my credit!!!! This is unreal.
MB
Marvin B's update12 Jan 2023, 12:15
Reviewer Update
Hello Rain, this is getting out of hand now!!! We canceled the Rain in June, Rain kept on debiting from my account since then, you finally collected the device and debit me again!!!!!! Please can you urgently get my credit!!!! This is unreal.