rainshedding on stage 6 once again.

Rain will never reliable, not matter how much you try to give them credit, my best serving tower is down once again, my work work requires uninterrupted internet, I have a daughter who is attending online school, she requires uninterrupted internet for her academic work, how do I rely on this, Am I getting the best value for my money? Accroding to Ricardo the manager, they do not plan for this things, him and Niola, there is nothing they can do when the sever is down