BL
Brian L

1 reviews | Active since Mar 2025

03 Mar 2025, 11:46

Rainsa

I've been struggling with rain for the past 3 months to change my wifi password on the router I called and they told me about a few methods and it hasn't worked and they told me they would put me through rain call center they haven't reached out ever since they said they will escalate the matter but they haven't done that I don't want Mickey mouse operation you are running this is the worst service provider I have ever used I'm completely unhappy with your service over something so simple as changing a wifi password

0
Replies (4)
Rain
Rain's reply03 Mar 2025, 12:16
Official
Hi Brian L

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
BL
Brian L's update03 Mar 2025, 13:26
Reviewer Update
Did you not read my first message I tried that method it didn't work
BL
Brian L's update03 Mar 2025, 19:11
Reviewer Update
I already tried that method it does not work
BL
Brian L's update03 Mar 2025, 19:23
Reviewer Update
It doesn't give me any errors the system does reboot but the problem is changing the Wi-Fi password there are too many devices connected on to the device that's the reason why I wanna change the password