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saadik I

1 reviews | Active since Dec 2019

16 Jul 2020, 10:49

Rain's support sucks

Extremely poor service from Rain. I purchased a 4G sim from Rain in the beginning of July and have been struggling with internet speed. I have lodged numerous requests through the website and have not received and response..... Rain supports sucks... my rain sim no. is ***

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Replies (2)
Rain
Rain's reply16 Jul 2020, 10:55
Official
Hi Saadik

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
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saadik I's update16 Jul 2020, 13:22
Reviewer Update
Hi Fatima

Thank you for the speedy response..

I have been contacted by an agent by the name of France. He requested me to change the sim to another device to check what speed I am getting. The results are the same. He was suppose to call me back kindly ask him to so. thanking you.