Rains service has become a drought

I would like to lodge a complaint with one of the top management I have 2 references of 2 different conversations regarding my account. the I did inform the supervisor that your staff are your direct representatives thus this matter has now become a legal one. Due to the fact that he also refused and stated my payment was done on the 9th I have proof on my bank statement that I did it on the 1st June so you just received it on the 9th. the refund number for our email and telephone conversation are. *** and *** It was activated 23:34 last night after I was blocked out of my app for a day and a half. I do plan to take this further