Rains **** Service

So disappointed with Rain service. I had been using rain for over a year and I’ve moved into a new place. I was u able to get network for 2 months since the move. Called in and was assisted the guy had me walking around the house trying to locate signal and then tells me there is nothing he can do I must just continue trying. I went online and checked my data usage which was at 0 and still I had to pay for a service I did not use. This is pathetic Rain. You have gained so many clients and now you are unable to provide for all and we stuck having to pay for ****ty service that does not work. I think it’s bull**** man surely if it was not used you could reimburse or contact a person to find out what’s the reason. What a waste of my dam time and money.