DW
Delene W

1 reviews | Active since Aug 2020

26 Aug 2020, 14:47

RAINS RIDICULOUS CUSTOMER SERVICE

Dear Rain, I recently purchased a uncapped sim card from you, the payment has come off my account but the order has not been processed and is stuck on awaiting payment its telling me I have not made payment, I have tried to contact support but am unable to choose an option under the msisdn. Please contact me urgently and assist this is unacceptable.

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Replies (1)
Rain
Rain's reply26 Aug 2020, 14:50
Official

Hi  Delene W
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline