FM
Fayaaz M

1 reviews | Active since Feb 2022

16 Jul 2023, 15:02

Rains poor service levels and signal strength.

For the past few days Rains network speed has been very slow. None of my devices or Netflix would connect to the internet. Getting hold of Rain is nearly impossible. There app does not function neither do they respond to messages sent to them via there website. As for the call centre, first agent I spoke to , informs me that all is fine and that the router needs to be reset. After resetting , still no conection. Second agent says the towers are down. Rain needs to get there act together and have competent employees in order to provide an efficient service to there customers. I am still waiting for this issue to be sorted out.

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Replies (1)
Rain
Rain's reply16 Jul 2023, 15:27
Official
Hi Fayaaz.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.