Rain's Extremely Poor Customer Service and Support

Rain's Extremely Poor Customer Service and Support:

On the 1st of August 2024, I received my 5G 101 rain router which comes with 2 sim cards. These sim cards are not working, because they don't have network. I have been calling Rain to try and get this issues resolved, but can never get through and when I eventually get through, I am being cut-off.

We cannot use our router, nor our 2 sim cards, as it keeps saying NO SIGNAL. I even requested a call back twice, but still nothing.

I am going to cancel my subscription with Rain because this is not a way that you treat your "VALUED" customers!