TK
Thanda K

1 reviews | Active since Jan 2024

20 Jan 2024, 06:53

Rain's customer treatment

They sell their product on a no contract basis, but once you take it they make it impossible to terminate. What is even more painful is that they over promise and understand diliver.

I have been trying to part ways with them, they are ignoring me. They are deliberately giving me missed calls, I managed to pick one of then, they just played music with no one on the other side. This is a far cry from what they did when they wanted to reel me in.

Now they keep debating my account, while I am seating with an unreliable connection.

0
Replies (3)
Rain
Rain's reply20 Jan 2024, 07:57
Official
Hi Thanda Krwece, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.
TK
Thanda K's update20 Jan 2024, 14:13
Reviewer Update
The device have been successfully returned. Please give me back my money.
TK
Thanda K's update22 Jan 2024, 15:33
Reviewer Update
Great, now I must wait for about 10 days to access my funds. I feel like I am subjected to an unbelievable level of bad faith. You were so efficient when you were recruiting me even more so when it came to digging into my account.

I mean you took my money at 5:00 in the morning, Satarday!!! Now when it comes to returning it you have processes and procedures.

Please just give my money back so that I can turn my back against you forever.