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nataliegeyser N

1 reviews | Active since Jun 2017

04 Mar 2025, 10:16

Rain's customer service needs a lot of attention.

Rain's customer service is non-existent. Trying to sort out a direct-EFT issue on my account and they are just shocking with service. One waits for 5 minutes on the phone. Then they cut you off. Or they send an email to say someone will call, and then they do not. So I am ****ed off.

0
Replies (1)
Rain
Rain's reply04 Mar 2025, 11:13
Official
Hi Natalie,

Thank you for bringing your service query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.