Rains bull**** network on weekends

For the past 4 weeks it has become my responsibility to call rain on Saturday as there is no signal, only to find out thay they have decider to plan a maintenance on their towers without the decency of informing us who pay for the internet. Today I haven't had signal since 9h00 and I called the first consultant and he said that I will have signal in 15 minutes. 20 minutes later I call again I find another consultant and she tells me tye same sorry. 30 minutes later I call again and this time the consultant tells me that the towers are down so after waiting R100 on airtime with two consultants who made me hold then there is a problem, she then has the nerve to ask me what she must do like ***. Ever since I have had this router always have problems with it. If Rain cannot provide a service why don't they close their doors for business