Rain's bad customer care service!

Why are bogus isp allowed to con money from trusting consumers? Rain has almost R900 of my money in their bank account which I paid them for a disfunctional internet service. It seems they only respond when hello Peter informs them of a review, hence my third review on empty promises from this entity. I returned their product to them last week already and was told that my money would be refunded. No prizes for guessing 😕 I have since had no further information from them regarding my refund. I will be back on a regular basis until they refund me. Shame on you Rain, you promise the 'world' in your sales pitch and leave potential clients out in the ☔ after your unfulfilled promises.